When you call, you get a person who remembers your file. When you walk in, you get a chair and a cup of coffee.
In an industry built on call centers and 1-800 numbers, sticking with the same agency for sixty years means something. Sticking with a seven-person team where most have been here through the better part of a decade — or two — means more.
The agent who wrote your policy is usually the same one answering when you call.
Kerry runs the agency. Started in insurance in 1988 at an independent agency selling life, home, and auto. In 1990, he and his wife Mary — Kermit Westerholm's daughter — bought the agency from Kermit and renamed it Westerholm-Koehler. The desk's been his for thirty-six years.
Two decades on the WKI roster — long enough that most of her clients she's known since their first auto policy. Day-to-day on personal lines, renewals, and the conversations that keep customers across generations.
Charron is who picks up when you call WKI — 90% of the time it's her. Joined in 2006 as the front desk and quickly became the office's connective tissue. Twenty years of knowing customers by name before they finish saying hello.
Angela is the voice on the line for all personal-lines quotes — auto, home, the day-to-day. Fifteen-plus years at WKI; the one most likely to recognize your voice before you finish saying hello.
Bryan runs commercial lines — general liability, BOP, commercial auto, workers comp, cyber. Writes a broad book rather than specializing in one trade, which means he's quoted everything from sole-prop contractors to fifty-employee shops without bundling them into the wrong policy.
Aubrey handles your personal-lines quotes fast and accurate — home, auto, boat. Joined WKI in 2020 and turned into the agent who follows up on things you forgot to ask about.
Newest on the WKI roster. Already licensed in Texas, already taking calls. The next generation of Seguin neighbors at the agency.
Walk in, give us a call, or quote online — whichever's easiest.